Dana Point · California
FAQAnswered plainly

Questions, answered honestly.

The things people actually ask — about our approach, XERF, treatments, and how we work. Don’t see yours? A complimentary consultation is the best way to get a real answer.

The studio

About Frame

+ What is Frame Aesthetics Studio?
A small, provider-led aesthetics studio in Dana Point, California. We’re built around a skin-first philosophy, honest assessments, and conservative dosing — the opposite of a sales floor with a treatment room attached.
+ Who will I actually see?
The person who performs your treatment. Skincare and XERF are provided by our founder, Janet Koller, a licensed aesthetician; injectables are performed by Dr. Nicole Kay, MD. You meet your provider at your consultation and they stay with you throughout.
+ What makes your approach different?
We measure before we recommend, tell you what we think you need — and what you don’t — and show pricing before anything is scheduled. We’d rather you do one thing consistently for a year than five things once.

Getting started

Consultations & booking

+ How do I get started?
Book a complimentary consultation (in person or by video), or take our Find Your Starting Point guide first. There’s no obligation to book any treatment.
+ Is the consultation really free?
Yes. You leave with a written plan and honest pricing — or an honest ‘not yet,’ if that’s the right answer.
+ How do I book?
Book online through our scheduling system or call 949.30.FRAME. We offer same-week consultations.
+ Where are you, and what are your hours?
34085 Pacific Coast Hwy, Suite 204, Dana Point, CA 92629. Hours: Monday 3–8pm, Tuesday–Friday 10am–8pm, Saturday 10am–3pm.

Skincare

Skin-first & membership

+ Why do you say ‘skin first’?
All the injectables and lasers in the world make little progress on skin that isn’t consistently cared for. Every treatment works on a surface, and the quality of that surface decides how good the result looks and how long it holds — so skincare is what the plan is built on, not an add-on.
+ Do I need the membership?
No — but our $150/month facial membership makes consistent care easy: a personalized monthly facial (microdermabrasion or dermaplaning) plus 15% off products and add-on services. It excludes XERF and injectables. See membership.

XERF

Radiofrequency skin tightening

+ What is XERF?
A non-invasive radiofrequency treatment that tightens skin and stimulates your own collagen. It earned US FDA clearance in August 2025 after seven years on the South Korean market. No numbing, no needles, no downtime.
+ Does it hurt, and is there downtime?
The treatment is adjusted to your comfort, and cryotherapy cools the skin’s surface throughout. Some patients have mild redness that usually fades within an hour — that’s it. You could have XERF at 5pm and make dinner by 7.
+ When will I see results?
Some lifting and tightening right away, with full results in 8–12 weeks as collagen rebuilds. Our recommended protocol is two treatments 30 days apart, then a maintenance treatment at 12 months. More on XERF.
+ Is XERF right for me?
It’s often a great fit for early-to-moderate laxity on the face and body. It isn’t a substitute for significant volume loss or advanced laxity — and we’ll tell you honestly if something else suits you better. Candidacy is confirmed at your assessment.

Treatments

Injectables & results

+ Will it look obvious?
Not if we do our job. We dose conservatively for results that read as you on your best day — and sometimes we recommend less, or nothing at all.
+ How much do treatments cost?
Pricing is transparent and plan-based. You can see our starting rates on the menu & pricing page, and your exact number is confirmed in writing at your consultation — no surprises, no expiring-tonight pressure.

Still curious?

Ask us in person.

A 30-minute complimentary consultation — honest answers, a written plan, and no pressure.

Book a Consultation